Responsible Gaming at Spinz Casino

Our Commitment to Safe and Fair Play

Here at Spinz Casino, responsible gaming is not an afterthought — it is a cornerstone of how we operate. We are fully licensed by the Malta Gaming Authority (MGA), licence MGA/B2C/1079/2025, which means we are held to some of the highest regulatory standards in the online gaming industry. We take this responsibility seriously, and we actively work to ensure that our platform is a safe environment for all players.

We are committed to protecting vulnerable players, including minors. Our platform is strictly for adults aged 18 and over, and we employ robust age verification processes to ensure that minors cannot access our games. If you suspect that a minor may be using your account, please contact us immediately at support@spinz.com.

Tools We Provide to Help You Stay in Control

At Spinz Casino, we give you direct access to a range of responsible gaming tools, all available directly from your account. These tools are designed to put you firmly in the driving seat when it comes to your gaming habits. To get started, simply complete the quick sign up process and access these features from your account settings.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to manage how much you spend on our platform. Once a limit is set, it takes effect immediately. If you wish to increase a limit, a cooling-off period will apply before the change comes into force — this is by design, to protect you from impulsive decisions.

Loss Limits

We offer loss limits that allow you to cap the amount you can lose over a defined period. This is one of the most powerful tools available to you, helping you stay within a budget that is comfortable for your personal circumstances.

Session Time Limits

At Spinz Casino, we know how easy it can be to lose track of time when you are enjoying our games. Session time limits allow you to cap how long you can play in a single session. When your limit is reached, you will be logged out automatically, giving you a natural moment to step away and reflect.

Reality Checks

You can activate reality check reminders, which will prompt you at set intervals during your play session. These reminders display how long you have been playing and how much you have spent, helping you make informed decisions about whether to continue.

Cool-Off Period

If you feel you need a short break from gaming, we at Spinz Casino offer a cool-off period of up to six weeks. During this time, you will not be able to access your account for gaming purposes. This is a lighter alternative to full self-exclusion if you simply need some time away.

Self-Exclusion

If you feel that you need a longer or more permanent break, self-exclusion is available through our platform. You can exclude yourself for a defined period or indefinitely. During self-exclusion, your account will be closed, and you will not receive any marketing communications from us. We strongly encourage players who feel they may have a problem to use this tool without hesitation.

Recognising Problem Gambling

We at Spinz Casino want you to be aware of the signs that gaming may be moving beyond healthy entertainment. It can be helpful to ask yourself the following questions:

• Do you spend more money on gaming than you can afford to lose?
• Do you find it difficult to stop playing once you have started?
• Do you gamble to escape stress, anxiety, or other personal problems?
• Have you lied to family or friends about how much you spend or how often you play?
• Do you chase losses by continuing to play in an attempt to win back what you have lost?
• Has your gaming affected your relationships, work, or financial situation?

If you answered yes to any of the above, we encourage you to reach out for support. You are not alone, and help is available. Our team at support@spinz.com is available 24/7 and can point you towards the right resources.

External Support Organisations

At Spinz Casino, we want every player to know that professional help is always within reach. Below are some trusted organisations that provide free, confidential support for anyone affected by problem gambling:

Protecting Minors

Here at Spinz Casino, keeping minors safe is an absolute priority. We require all players to verify their age as part of our Know Your Customer (KYC) process, and we reserve the right to request additional documentation at any time. We also recommend that parents and guardians use parental control software to prevent minors from accessing online gambling sites. Tools such as Gamban, Net Nanny, and Cyberpatrol can help block access to gambling platforms across all devices in your household.