Spinz Online Casino Terms and Conditions

Welcome to Spinz Online Casino. By accessing or using our platform at spinz.com, you agree to be bound by these Terms and Conditions. We ask that you read this document carefully before registering an account or placing any wagers. Our terms govern the relationship between you and Granturo Malta Limited (registration number C107733), with its registered office at Tower Business Centre, Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta — the operator of Spinz Online Casino. We are licensed and regulated by the Malta Gaming Authority (MGA) under licence MGA/B2C/1079/2025, issued on 10 September 2025.

1. Acceptance of Terms

At Spinz, we require all players to accept these Terms and Conditions prior to creating an account. By completing the registration process, you confirm that you have read, understood, and agreed to be legally bound by these terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of our terms, we ask that you refrain from using our services.

• You must be at least 18 years of age to register and play at our casino.
• You confirm that online gambling is legal in your jurisdiction.
• You agree that you are acting on your own behalf and not on behalf of any third party.
• We reserve the right to update or modify these terms at any time with reasonable notice.

2. Account Registration and Eligibility

At Spinz Casino, we operate our services under strict eligibility requirements. To use our platform, you must provide accurate, complete, and up-to-date information during registration. We reserve the right to suspend or close any account where we believe false or misleading information has been provided.

2.1 Account Requirements

• Each player is permitted to hold only one account with us.
• You must not register if you are a resident of a jurisdiction where online gambling is prohibited.
• We do not accept players from jurisdictions on our restricted countries list.
• You must keep your login credentials confidential and secure at all times.

2.2 KYC and Verification

Our Spinz Online Casino platform is subject to Know Your Customer (KYC) obligations. We may require you to submit identity documents at any time, and we will conduct enhanced verification checks on cumulative transactions exceeding €2,000. Failure to provide satisfactory documentation may result in account suspension or withdrawal restrictions.

3. Deposits, Withdrawals, and Payments

Here at SpinzOnlineCasino, we support a range of secure payment methods to ensure smooth banking for our players. All transactions are processed in EUR only. Our platform accepts VISA, MasterCard, Apple Pay, Google Pay, Neteller, Skrill, MiFinity, Paysafecard, and Bank Transfer, subject to regional availability.

3.1 Deposit Terms

• Our minimum deposit amount is €10 for most payment methods.
• Deposits are generally credited to your account instantly.
• We do not accept deposits from third-party accounts.
• Paysafecard is available for deposits only; MiFinity is available in selected regions.

3.2 Withdrawal Terms

Regarding Spinz casino withdrawal time, we aim to process all withdrawal requests within 3 business days of approval. After approval, bank transfers and credit card withdrawals typically take 1–3 additional business days. Our minimum withdrawal amount is €20.

• Winnings exceeding €50,000 will be paid in instalments: up to €10,000 per day, €25,000 per week, and €100,000 per month.
• VIP players may be eligible for exceptional withdrawal limits at our discretion.
• We reserve the right to request additional documentation before processing large withdrawals.
• Bank transfers are available for withdrawals only, with a minimum of €20.

4. Bonuses and Promotional Terms

At Spinz, we offer a generous welcome package consisting of 5 deposit matches, providing up to €500 in bonus funds plus 500 Free Spins in total. Our welcome offer is structured as follows: Deposit 1 — 100% up to €100 + 100 Free Spins (delivered at 10 FS per day over 10 days); Deposit 2 — 50% up to €100 + 100 Free Spins; Deposits 3 and 4 — 50% and 25% respectively; Deposit 5 — 25% up to €100 + 100 Free Spins.

4.1 Wagering Requirements

• All bonus funds are subject to a 35x wagering requirement before withdrawal.
• Slots contribute 100% towards wagering; Live Casino and table games contribute 50%.
• Video Poker contributes 0% to wagering requirements.
• Free Spin winnings are valued at €0.10 per spin and are subject to the same wagering terms.
• Certain game titles are excluded from bonus wagering — please refer to our excluded games list on site.

4.2 Additional Promotions

Our SpinzOnline Casino also provides ongoing promotions including Cashback Chips (maximum €100 per chip, 35x wagering), Balance Booster reload bonuses, Progress Bar rewards, and Weekly Promos. We also offer no deposit free spins to eligible players from time to time. Spinz bonus codes for existing players may be issued via email or our promotions page — please check our site regularly for current Spinz bonus codes and offers.

5. Loyalty Programme

At Spinz Casino, we reward our most loyal players through a comprehensive loyalty programme that is centralised across the Wildz Group — including Wildz, Caxino, Wheelz, and Tuplaus. Our loyalty cashback ranges from 10% to 20% of weekly net losses, with an additional 2% per €2,000 in net losses (subject to a 20% cap). Cashback is calculated weekly from Friday 00:00 UTC to Thursday 23:59 UTC, with a 1x wagering requirement and a minimum of €10.

• Loyal players receive a dedicated personal account manager.
• Progress Bar rewards are distributed at various loyalty levels.
• VIP members may be eligible for enhanced withdrawal limits and exclusive promotions.

6. Responsible Gaming

We at Spinz Online Casino are deeply committed to promoting responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. If you feel your gambling is becoming problematic, we encourage you to contact our support team at support@spinz.com or use our self-exclusion tools immediately.

7. Prohibited Activities

Our Spinz platform strictly prohibits the following activities:

• Creating multiple accounts or using another person's account.
• Exploiting software bugs or vulnerabilities for personal gain.
• Using automated software, bots, or scripts to interact with our games.
• Engaging in any form of collusion, fraud, or money laundering.
• Attempting to circumvent our anti-money laundering (AML) procedures.

8. Limitation of Liability

We strive to ensure that our SpinzOnlineCasino platform operates without interruption. However, we cannot guarantee that our services will always be free from errors, downtime, or technical issues. To the fullest extent permitted by law, we exclude liability for any losses or damages arising from your use of our platform, including but not limited to loss of data, interruption of service, or financial losses resulting from gameplay.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Malta. Any disputes arising from your use of our services will be subject to the jurisdiction of Maltese courts. We are committed to resolving disputes fairly and efficiently. If you have a complaint, please contact our dedicated team at complaints@spinz.com. Unresolved disputes may be referred to eCOGRA, our approved Alternative Dispute Resolution (ADR) provider. For data-related enquiries, please contact our Data Protection Officer at dpo@spinz.com.

10. Contact Us

If you have any questions about our terms or require assistance, our team at Spinz Online Casino is available 24/7 via Live Chat and email at support@spinz.com. Our support team operates in English and Finnish to serve our international player base across markets including New Zealand, Canada, Finland, and other English-speaking regions.